Welcome to One More Skill, your gateway to real-world commerce skills. We respect your privacy and are committed to safeguarding your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website and services.

This document is published in compliance with the Information Technology Act, 2000, and associated rules requiring online platforms to display their privacy policy. We encourage you to carefully review this Privacy Policy before using our website or availing of our services.

For the purposes of this Privacy Policy, the words “us,” “we,” and “our” refer to the Company, all references to “you,” “your” or “user,” as applicable, means the person who accesses or uses the website and avails the services in any manner or capacity and "Services" refer to all offerings, including online courses, mentoring sessions, and learning resources available through our website.

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1. Consent

By accessing and using our website and services, you hereby acknowledge that you have read and understood the Privacy Policy and agree to its terms.

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2. Information We Collect

We may collect and process information from you, through your access and use of the website and services.

• We collect personal information including name, email address, phone number, other contact details, photograph, date of birth, payment details for course enrolment, login credentials and user-generated contents such as feedback, assessments, and communications with mentors or trainers.

 

• We may also collect non-personal information such as your device information, browser type, operating system, IP address or phone number, internet service, location and usage patterns to enhance our services. You may disable location tracking at any time through your device settings, subject to the limitations of our services.

 

• We may use cookies, web beacons, tracking pixels, and other tracking technologies on the website to help customize the Website and improve your experience. Cookies are small data files saved by your browser onto your computer or mobile Cookies are used to record various aspects of your visit and assist us to provide you with uninterrupted service. We may use information collected from our Cookies to identify user behaviour and to serve content and offers based on your profile, in order to personalize your experience and to enhance the convenience of the users of our website and services.

   Most browsers accept cookies by default, but you can modify your settings to remove or reject them. However, disabling cookies may impact Website performance and functionality. Web beacons cannot be declined, but they can be disabled by rejecting all cookies or adjusting your browser settings. Information collected via cookies may include device details, operating system, browser configuration, IP address, access times, and location-based data. While we recognize domain names and IP addresses, they do not personally identify users beyond their internet access point.

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3. How We Use Your Information

The primary goal of the Company in collecting the information is to enable access to and use of the website and services by you. We may use the information provided by you in the following ways:

• To provide access to and use of the website;

• To provide access to our courses and learning platforms.

• To personalize your learning experience and improve our services.

• To process payments and manage subscriptions.

• To offer mentor support and trainer-led sessions.

• To observe and analyse usage and to improve and administer the quality and performance of the website and the services;

• To confirm your identity in order to determine your eligibility to access and use the website and avail the services;

• To notify you about any changes to the website, courses, and this privacy policy;

• For the purpose of sending administrative notices, service-related alerts, updates, newsletters, and promotional materials similar communication from time to time;

• To enforce the provisions of this privacy policy and terms of use;

• To comply with legal obligations and ensure security

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4. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information with:

• Service Providers: We engage third-party vendors for services such as payment processing, data hosting, and analytics. These providers are contractually bound to protect your data.

• Mentors & Trainers: To facilitate course engagement and learning support.

• Legal Compliance: We may access, use, store, transfer, and disclose your information, including personal information, as required to comply with laws, regulations, legal processes, or government requests. This includes sharing data with law enforcement, regulatory authorities, or private parties when necessary to i) Protect our rights, users, or the public ii) Prevent fraud, security threats, or technical issues iii) Address illegal, unethical, or legally actionable activities. Such disclosures may occur without prior notice to you.

• Targeted Advertising: We may share anonymized usage data with third-party advertisers to display relevant ads tailored to your interests.

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5. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, alteration, or disclosure. We only process personal information in accordance with this privacy policy. Access to your personal information is limited to employees, agents, and partners who require it to provide services. However, we are not responsible for any misuse or breach of your data by third parties.

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By using our website and services, you acknowledge the inherent risks of internet data transmission and agree that we are not liable for unauthorized access, transmission errors, or breaches beyond our control. If we become aware of a security breach, we will notify you and take appropriate action.

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In the event we become aware of any breach of the security of your information, we will promptly notify you and take appropriate action to the best of its ability to remedy such a breach.

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This Privacy Policy does not apply to publicly available or unsolicited information you provide, including content posted on public areas of the website, which will be deemed non-confidential.

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6. Your Rights

The consent that you provide for the collection, use and disclosure of your personal information will remain valid until such time it is withdrawn by you in writing by sending an email to support@onemoreskill.in. Upon withdrawal, we will cease processing your data unless required by law. Requests will be processed within a reasonable timeframe.

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The website allows users access to their personal information and allows them to correct, amend or delete inaccurate information, you may submit your request by sending an email to support@onemoreskill.in. We shall not be liable for the accuracy or competency of any information that you have shared with us.

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You may opt-out of receiving marketing and certain other kinds of non-account related communications from the Company by clicking on the “unsubscribe” button or by sending an email to support@onemoreskill.in.

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7. Data Retention

We shall not retain Personal Information longer than is necessary to fulfil the purposes for which it was collected and as permitted by applicable law. Subject to applicable laws, if you delete your account or withdraw consent, we may retain your data to comply with legal obligations, resolve disputes, finalize account deletion processes, investigate fraud or for other legitimate business purposes.

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8. Third-Party Links

Our website may contain links to third-party sites.  Please note that once you leave the Company’s website and services, you will be subjected to the privacy policy of such other third parties. The linked websites, applications and services are not necessarily under our control. Please be aware that we are not responsible or liable for the privacy practices of such third parties

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9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. You acknowledge that it is your responsibility to check this Privacy Policy for updates periodically. Your continued use of the website and services following the posting of any changes to this Privacy Policy will be deemed to constitute an acceptance of those changes.

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10. Grievance Redressal

Any complaints or requests or concerns with regards to use, processing or disclosure of information provided by you or breach of these terms may be taken up with the designated grievance redressal officer:

 

Name: Devika Muraleedharan

e-mail: support@onemoreskill.in